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Legal

Delete your data

How to have your data deleted from any Axpertz app or service, what gets deleted, and how long it takes.

Prepared for publication — final legal review recommended before commercial launch. This document was prepared for AXPERTZ against current applicable Indian requirements. It has not been reviewed or approved by a qualified Indian legal practitioner and is not legal advice. Anything marked OWNER / LEGAL REVIEW REQUIRED still needs a decision from the owner or their adviser.

Document details

Document
Delete your data
Version
2.1
Effective from
27 August 2026
Published / last updated
27 August 2026
Legal entity
AXPERTZ ONLINE CONNECT LLP
Contact
axpertzpro@gmail.com

1.The short version

Most Axpertz apps keep your data on your own device

Our apps are built to work offline, so in most of them nothing is uploaded at all — uninstalling the app deletes everything it held, immediately, with no request to anyone. This page is for the parts that do involve an account.

2.How to ask

One email is enough. There is no form, and you do not have to give a reason.

Step 1
Email axpertzpro@gmail.com from the address you signed in with, so we can be sure the request is yours.
Step 2
Name the app or service in the subject line — for example "Delete my Axpertz GST data".
Step 3
We reply to confirm, and the data is deleted within 30 days of that confirmation. Usually it is a few working days.

Some apps have their own deletion page with the exact detail for that app; if the app you are asking about has one, it is linked from its Play Store listing and says the same thing in more detail.

3.What is deleted

Deleted
The account record itself — the name, email address and profile photo we received when you signed in with Google — together with anything that account holds on our side for the app you name.
Deleted by uninstalling
Everything the app keeps on the phone. In our offline apps that is nearly all of it, and we never had a copy to delete.
Kept where the law requires it
If you bought something, the invoice stays for as long as tax law requires it to. That is a legal obligation and is not something we can delete on request; nothing in it is used for anything else.
Not ours to delete
Records held by other companies — Google’s advertising systems, or a post you saw on a social platform — belong to them. You can reset your advertising ID in Android Settings → Privacy → Ads at any time.

4.Our social accounts

We post about our own apps on our own YouTube, Instagram, Facebook and WhatsApp channels. Those posts are published from our own accounts and contain nothing about any viewer. We do not collect or store data about people who watch or follow them, so there is nothing of yours held there for us to delete.

5.Contact

Deletion requests, and any question about one, go to axpertzpro@gmail.com. Our grievance officer for data-protection matters is Suraj Chandravanshi, CEO (Grievance Officer).

Questions about this document?

Contact AXPERTZ using the details below.